Privacy Policy

This policy explains what CiteVue AI ("CiteVue", "we") collects when you use our dashboard and services, and how we use it. It is written in plain language rather than as a substitute for legal advice specific to your business.

What we collect

• Account information — name, email, and organisation details when you sign up, handled through our authentication provider.
• Business data you connect — domains, brand profiles, competitors, and prompts you configure for tracking or auditing.
• Audit and tracking results — pages we crawl on your behalf, and the AI answer-engine responses we record for the prompts you set up.
• Usage data — how the dashboard is used, for reliability and to prioritise what we build next.

How we use it

We use your data to run the product: crawling the sites you ask us to audit, querying AI answer engines with the prompts you configure, and showing you the results. We do not sell your data, and we do not use your business data to train third-party models beyond what is required to call the answer engines you've asked us to track.

Third parties

Running the product means calling out to services on your behalf — language model providers to answer your prompts, and infrastructure providers to host the app and database. Each only receives what it needs to do its part of the job.

Your data, your control

You can delete a tracked business, prompt, or audit at any time from the dashboard. To request a full export or deletion of your account data, contact us below.

Contact

Questions about this policy: hello@citevue.ai.